Client: John Lewis
Where: Cheltenham
When: October 2018
Brief Summary:
In October 2018, John Lewis opened their 2nd new store of the year in Cheltenham. Following the success of the White City project, we were again awarded a number of tender categories, including: Pay Points, Fashion Rails, Fitting Rooms & Personal Styling, Experience, Furniture Screens & Special VM Features. There was a particular focus on customer experience in the store, with an expanded Personal Styling offer for both men and women. Several new design concepts were developed for the project, processed through to manufacture and then installed over the 6 week site programme, in time for opening.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: Debenhams
Where: Watford
When: September 2018
Brief Summary:
After the success of the new Debenhams store format in Stevenage, the concept was implemented in the brand new Intu Watford store. Expanding on the many positives of Stevenage, some new concepts/fixtures were introduced, most notably the new ‘Showroom’ units. The idea being to create a real focal point within each fashion department, helping to highlight key product ranges. We worked closely with Debenhams to design fixtures distinctive to each department, that would work in harmony with the overall store aesthetics. We were awarded a significant proportion of the shop fit manufacture package, with install in July and August ready for store opening in late September.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: John Lewis
Where: Store Roll-Out
When: September 2018
Brief Summary:
In Spring 2018, John Lewis commissioned us to develop their new gifting concept. Working from concepts created by their store design team, we produced a complete technical design pack. The fixtures were quite diverse in there application, due to nature of the products. The manufacture and installation was tendered out, with Inca awarded the flagship Oxford Street and Peter Jones stores.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: John Lewis
Where: Oxford Street
When: September 2018
Brief Summary:
A major refurbishment of the Oxford Street Women’s Fashion floor took place in the summer of 2018. As a key supplier, Inca Creative were involved in producing a number of key elements, including: Mid-Floor Rails, Fitting Rooms, Dwell Table, as well as the new ‘Style Studio’ concept. With a phased install programme taking place throughout August, the whole floor was completely transformed a section at a time. Culminating in a successful launch, in conjunction with new re-brand of John Lewis & Partners.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: Morleys
Where: Elys Wimbledon
When: August 2018
Brief Summary:
Continuing our longstanding relationship with the Morleys department store group, we were asked to develop a new range of fixtures for the 2018 refurbishment of their Elys store, in Wimbledon. Working closely with there in-house team, we produced a range of new fixture designs for the project. Once signed off by the client, they were put into production and then delivered to store, right on schedule.
What we did (Services):
- Design Development
- Manufacture
Client: Primark
Where: White City London
When: June 2018
Brief Summary:
A key element of the 2018 Westfield White City extension, was the arrival of hugely successful retail brand Primark. Having worked on large scale projects with the company for many years, we were chosen as sole supplier of both the perimeter and centre floor equipment packages, for this high profile launch. The store featured a number of new concepts which we technically designed, including the latest Trend Room scheme and expanded Beauty offer. The project was delivered in time for a successful launch in June 2018.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: Debenhams
Where: White City London
When: May 2018
Brief Summary:
Following the particularly positive feedback the new Homeware department had received in Stevenage, we were asked to deliver the new concept into the Westfield White City Store. Working over five nights, our fitting team seamlessly installed the new equipment out of hours, without affecting store trading.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: John Lewis
Where: White City London
When: March 2018
Brief Summary:
In late 2016 we began working with John Lewis on the development of their new FoTF (Fashion of the Future) concept. This would cover women’s fashion categories, including: Formal & Casual Fashion, Lingerie, Accessories, Handbags, Fitting Rooms and Personal styling. We were involved from the early development stages, working with both John Lewis and design agency GP Studio, to help develop the new concept within a set of key parameters in terms of cost, quality and merchandising. The project required a significant amount of design resource to take the initial concept ideas all the way through to fully detailed technical design solutions. However, once the design development phase was complete, a full set of signed off drawings were ready to take forward to production. The first launch for the new concept would be in the new White City store, opening March 2018. After the tender process was complete, Inca were awarded supply of the entire FoTF concept (amongst other categories). The new fixtures were manufactured in both the UK and Far East, ready to meet the installation programme, which lasted from November 2017 - February 2018. The new concept received extremely positive feedback and has since been implemented into further stores.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: John Lewis
Where: White City London
When: March 2018
Brief Summary:
Having produced bespoke VM treatments for all of the new John Lewis stores in recent memory, we were again asked to supply the White City scheme, designed by RFK Architects. Our experience working with RFK and John Lewis on previous projects enabled us to quickly understand the project requirements and efficiently go about developing a full technical design pack, ready for manufacture. There were some particularly large scale features, spanning multiple floors of the store, which presented some challenges on site. We had to devise safe and appropriate installation methods, utilising external specialists where required.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: John Lewis
Where: White City London
When: March 2018
Brief Summary:
We were awarded a number of categories in the tender for the new John Lewis White City store, opening March 2018. These included: Pay Points, Fashion Rails, Furniture Screens & Special Features, as well as the brand new FoTF, Experience & VM concepts (see separate pages). We had supplied versions of a number of these fixtures to previous stores (Leeds & Oxford), but there were still many elements bespoke to White City, including: Apple Smart Home, Croft and House by John Lewis. All fixtures were delivered on time as part of the shop fit installation programme, spanning almost 3 months.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: John Lewis
Where: Multiple Stores
When: 2017 - 2018
Brief Summary:
In spring 2017 John Lewis chose us to develop an exciting new concept for their stores - The Experience Desk. The idea being to bring a concierge type service to their customers, enhancing the shopping experience and helping to deliver increased sales. The initial launch was in the new Oxford store, which was due to open in October. Using our skill and expertise, we were able to deliver within the tight time constraints set by the client. All technical design work was carried out by our in-house team and signed off in time for production in our factory, before being installed by our fitters without a hitch. Following the success of Oxford, we were then asked to work on an expanded version of the concept in the new White City store (launched March 2018). A grander, curved desk arrangement was accompanied by a dwell area, complete with bespoke furniture pieces developed and manufactured by ourselves. After successfully launching in White City, the new concept was rolled into the Oxford Street and Cheltenham stores, becoming a John Lewis Design Standard.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: Debenhams
Where: Stevenage
When: September 2017
Brief Summary:
In early 2017 we were invited by Debenhams to work on an exciting new design project, that would involve a complete overhaul of their existing store format. Departments included: Women’s & Men’s Fashion - Occasion, Formal & Casual, Lingerie, Accessories, Handbags, Shoes, Kidswear, Cookshop & Homeware. We were involved from the early development stages, working closely with Debenhams in-house team to deliver the new concept to their specific requirements. Various prototype fixtures were produced and built in their mock-shop, so merchandising options could be tested. The project required a significant amount of design resource and expertise to take the initial concept ideas all the way through to fully detailed technical design solutions in very a short space of time, ready for high-level approval. We were also awarded the contact to supply all the shop fit going into the new Stevenage store, opening September 2018. The new fixtures were manufactured in both the UK and Far East, ready to meet the installation programme The new concept received extremely positive feedback, with Debenhams Stevenage winning Retail Week Store of the Year in March 2018.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: John Lewis
Where: Store Roll-Out
When: 2017 - 2018
Brief Summary:
Following the success of the Modern Rarity own brand women’s fashion project, John Lewis asked us to develop the fixtures for their new lifestyle brand - And/Or. Working closely with their in-house designers, we produced a complete technical design pack, introducing an array of new finishes and design details, bespoke to the concept. Prototypes were built to test-out merchandising options, receiving final sign-off by key stakeholders, before the roll-out was given the green light for production.
What we did (Services):
- Technical Design
- Manufacture
- Installation
Client: John Lewis
Where: Dubai
When: March 2017
Brief Summary:
We were asked by John Lewis to develop a range of VM displays for their Dubai debut, inside popular Singaporean department store Robinsons. We created a range of high level focal treatments for the Tabletop, Cookshop & Bathshop departments, as well as some striking feature plinths. Copper pipework featured prominently and was utilised in intricate and unusual ways to really stand out to customers.
What we did (Services):
- Design Development
- Manufacture
Client: John Lewis
Where: Roll-Out
When: 2016 - 2018
Brief Summary:
With our strong reputation for developing new retail design concepts, John Lewis came to us to when launching their new own label women’s wear fashion brand - Modern Rarity. Working from concepts created by their store design team, we produced a complete technical design pack, introducing an array of new finishes and design details in the process. Prototypes were built to test-out merchandising options, receiving final sign-off by key stakeholders, before the roll-out was put into final production.
What we did (Services):
- Design Development
- Manufacture
- Installation
Client: Primark
Where: Selfridges Oxford Street
When: October 2014
Brief Summary:
Primark took their new ‘Trend Room’ concept to Selfridges Oxford Street. Much of the equipment we had supplied in the Bullring store was carried over to Oxford Street. There were however a number of new aspects, the main one being the bespoke circular column treatments. These features combined product merchandising, VM and digital displays. All equipment was manufactured in our UK factory and fitted by our installation team. As with previous Selfridges projects, we were the main contractor on site.
What we did (Services):
- Design Development
- Project Management
- Manufacture
- Installation
Client: Sony
Where: Three Store Southampton
When: October 2014
Brief Summary:
A branding/marketing design company approached us about working with them on a new project for Sony. The project was the launch of new Sony concession within the Three Store, Southampton. Although some concept design work had been produced, this was still at the very early stages. Using our knowledge and experience we developed these initial sketch concepts into fully detailed design drawings. Many aspects of the concession involved user interaction with electrical devices - phones, tablets, touch screens etc… This was an exciting opportunity to develop some innovative design solutions. As well as the interesting products, there were also some challenging elements within the concept, one being the ‘Tree of Connectivity’ an eight foot tall timber sculpture with integrated lighting elements. Using Solidworks 3D CAD software, we were able to fully model the tree and make sure that all components would come together correctly. All fixtures were manufactured in our UK factory and installation carried out by our dedicated team of fitters.
What we did (Services):
- Design Development
- Project Management
- Manufacture
- Installation
Client: John Lewis
Where: St. Pancras Train Station
When: October 2014
Brief Summary:
John Lewis chose us to deliver their 1st ever store located in a railway station. We were involved in this exciting new venture from the early stages, working with their in-house design team to develop the new concept. With our extensive experience working with the client, we were able to quickly produce a complete package of technical designs, ready for manufacture in our UK factory. The time constraints involved were tight, but we worked effectively to make sure the store was handed over in time for a successful launch.
What we did (Services):
- Design
- Visual Merchandising
- Manufacture
- Installation
Client: New Look
Where: Southampton
When: September 2014
Brief Summary:
New Look’s in house design team had developed a new store concept, which was to be introduced as part of the new ‘Tier 1’ rollout. This introduced many new design features, as well as some development to existing equipment. Using our knowledge and extensive experience working with New Look, we were able to create practical design solutions which delivered on aesthetic intentions of the concept. Once we completed all the technical drawings, we were able to commence with manufacture, both in the UK and Far East. As Southampton was already a trading store, we worked in a phased programme, so there was no need to close for any period of time. This was the first store we fitted, as part of the ‘Tier 1’ roll out.
What we did (Services):
- Design Development
- Project Management
- Manufacture
- Installation
Client: House of Fraser
Where: Roll-Out
When: August 2014
Brief Summary:
Over the years we have designed and delivered a number of store concepts for House of Fraser’s own brands, including Linea, Episode, New & Lingwood, Criminal, amongst others. Having worked on the Dickins and Jones fashion concept back in 2011, we were the ideal choice to develop the brand new D&J Home concept. Following a briefing by House of Fraser, we went away and put together some concept ideas, which were then presented back to the key players within the business. Once a clear design direction was established, a comprehensive set of visuals was produced and signed off by the board. All fixtures were then taken to the technical design stage and a full set of manufacture drawing produced. The equipment was manufactured in our UK factory and installed be our dedicated fitting team. The concept was successfully rolled out to 20 stores.
What we did (Services):
- Concept Design
- Technical Design
- Store Surveys & Layout Plans
- Manufacture
- Installation
Client: John Lewis
Where: Southampton
When: August 2014
Brief Summary:
Southampton, an existing John Lewis store, was to have a complete interior refurbishment. As an established supplier, we were invited to tender for these works. Following this process we were awarded a significant portion of the store. This included standard fixtures, as well as the more bespoke VM elements. Although many items had already be a drawn, a significant amount of time was required to ensure all fixtures were drawn-up, including all the technical information required for manufacture. As customary with a trading store, the programme for installation was split into phases. Our fitting teams were on and off site over a 4 month period, until final completion in August 2014.
What we did (Services):
- Technical Design
- Manufacture
- Installation
Client: John Lewis
Where: Oxford Street
When: July 2014
Brief Summary:
We were tasked by John Lewis to carry out refurbishment works on the LG floor of the Oxford Street store. The scope of works included the design development and supply of new fixtures, as well and the relocations and adaptation of existing equipment. New fixtures included bespoke units for Miele and B.S.H. We worked directly with both brands to develop high quality solutions that would showcase their products. Manufacture was carried out by our UK factory and a phased installation programme implemented to ensure minimal disruption to trading.
What we did (Services):
- Concept Design
- Technical Design
- Manufacture
- Installation
Client: Fenwick
Where: New Bond Street
When: April 2014
Brief Summary:
Continuing our successful relationship with Fenwick, we were chosen to develop RFK’s new concept for the Ladies Denim Department. Working closely with both parties, we technically transposed the new concept into a comprehensive pack of fully detailed designs, ready for manufacture. Fixtures included: Mid-Floor Tables, Perimeter Walls and Fitting Rooms. We used our knowledge of materials and manufacturing processes to find practical design solutions, which would achieve the concept aesthetic. All fixtures were manufactured in the UK and installed by our in-house fitting team.
What we did (Services):
- Technical Design
- Manufacture
- Installation
Client: John Lewis
Where: Oxford Street
When: April 2014
Brief Summary:
Having carried out the complete refurbishment of the Childrenswear floor in 2011, we were ideally placed to deliver RFK’s new concept for the internal window areas. Working closely with RFK and John Lewis, we technically transposed the new concept into fully detailed designs, ready for manufacture. Comprehensive surveys were carried out in each of the four locations, so these bespoke fixtures fitted as the concept intended. All fixtures were manufactured in the UK and installed by our fitting team during a single night shift.
What we did (Services):
- Technical Design
- Manufacture
- Installation
Client: John Lewis
Where: Oxford Street
When: 2014 - 2015
Brief Summary:
We have a long standing relationship with John Lewis, supplying VM displays for their windows and in store for over 15 years. We work closely with their in-house team and external partners and have the drive and understanding to deliver the right results for them. Recent examples shown in Oxford Street include: Edit Windows, Spring Windows and Valentines Windows. The majority of these schemes have been rolled out to all John Lewis stores.
What we did (Services):
- Technical Design
- Manufacture
- Installation
Client: John Lewis
Where: Exeter
When: October 2012
Brief Summary:
Having worked successfully with John Lewis for a number of years, we were deemed the right partner to develop the new SFLD (Small Full-Line Department) store concept. This was both an exciting and challenging task. Essentially, all 40+ John Lewis departments had to be included within a 65,000 square foot store, less than half the size of a typical Full-Line store. A range of cost effective SFLD specific core equipment was developed. These flexible fixtures could be used across a wide range of departments, thus increasing economies of scale. Another task was to evaluate all existing fixtures, with a view to reducing the range as much as possible. This process was a real challenge, but was completed successfully. Along the way a number of value engineering solutions were developed, which had a significant impact in reducing costs. The fixtures were manufactured in both our UK and Far East factories. Installation was carried out over an 8 week period and handed over on time. Following it’s opening in October 2014, John Lewis Exeter won a number of national retail design awards.
What we did (Services):
- Technical Design
- Manufacture
- Installation
Client: Primark
Where: Selfridges Trafford Centre, Manchester
When: December 2012
Brief Summary:
Following on from the success of the Selfridges menswear departments, Primark came to us to deliver the new ‘D8’ women’s department in Trafford. We worked with design agency D+P and Primark to develop the new concept into a full pack of fully detailed designs. We used our knowledge of materials and manufacturing processes to find practical design solutions, which would achieve the concept aesthetic. All fixtures were manufactured in the UK and installed by our fitting team. We took on the role of main contractor and were responsible for managing external trades on site - Flooring, Lighting, Electrics etc...
What we did (Services):
- Design Development
- Project Management
- Manufacture
- Installation
Client: House of Fraser
Where: Oxford Street
When: July 2012
Brief Summary:
As part of an extensive refurbishment of the ground floor in Oxford Street, the new ‘World of Handbags’ department was introduced. Having worked successfully with House of Fraser for many years, we were asked to develop the new concept. The department was to include a number of in-house brands such as Linea, Dickins & Jones and Therapy. With our first-hand experience of working with these brands before, we were able to develop a new concept which achieved a cohesive look, without losing each brands own identity. Following concept approval, a complete set of technical drawings was produced for each fixture. The kit was manufactured in our UK factory and successfully installed be our dedicated fitting team.
What we did (Services):
- Concept Design
- Technical Design
- Store Surveys & Layout Plans
- Manufacture
- Installation
Client: Primark
Where: Selfridges Trafford Centre
When: November 2011
Brief Summary:
As a trusted, long term supplier, we were chosen by Primark to deliver a completely new Menswear concept into Selfridges. This was the 1st time Primark had opened a concession within a premium department store environment. We worked closely with design agency D+P and Primark’s own team to develop the new concept into a comprehensive pack of fully detailed designs, ready for manufacture. Fixtures included: Mid-Floor Tables, Gondolas, Perimeter Walls and Cash Desks. All fixtures were manufactured in the UK and installed by our own fitting team, within an extremely tight programme. We also took on the role of main contractor and were responsible for managing external trades on site – Flooring, Lighting, Electrics etc...
What we did (Services):
- Design Development
- Project Management
- Manufacture
- Installation